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One of my long-standing clients set the bar for operating in a semi-virtual environment years before we heard of COVID-19. Their ability to function well, delight customers, and continually innovate in a hybrid world helped them attract the best talent and, in turn, outperform their competition for many years.

This company wrote the handbook on leveraging technology, simplifying processes, and fostering transparency, all while keeping their talent’s experience a top priority. They had created a thriving virtual culture. As you know, culture impacts everything about your organization, from morale to productivity. To them, it is worth the investment to create the kind of place people want to be a part of—the kind of place that inspires people to do what they do even better. And it’s paid off.

Now that we have emerged from the fog and uncertainty of the past few years, organizations must find new ways to invest in their company culture to regain employee engagement and manage productivity. Employees have changed their expectations around flexibility and the kind of work experience they want. And while some companies are still wrestling with associated policies and processes, many experience the benefits of supporting a hybrid model.

One solution involves investing in critical social and emotional skills for creating lasting change through positive and productive day-to-day interactions. Leaders and teams must adopt new skills and habits because overcoming biases, keeping employees connected and included, and ensuring effective communications are complex.

This is where DiSC assessments come in. DiSC assessments are particularly important for remote employees because they can help to bridge the gap created by physical distance and lack of face-to-face interaction. By understanding their results, remote employees can gain insights into their communication and work style preferences, as well as those of their colleagues. This understanding can help remote employees adapt their communication and work style to better fit their team’s needs, leading to more effective collaboration and a stronger sense of connection.

DiSC assessments can also help remote employees identify potential conflict areas and provide strategies for resolving disagreements. When working remotely, it can be difficult to pick up on nonverbal cues or read between the lines, leading to misunderstandings and tension. DiSC assessments can help these employees understand their and colleagues’ tendencies, leading to more effective conflict resolution and a more positive remote work culture.

To ensure that new habits are reinforced, there is also Catalyst™. Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.

This solution combines DiSC® and a powerful learning platform to help participants:

  • Better understand themselves.
  • Appreciate and value differences in perspective and approach.
  • Readily and consistently adapt to the unique needs of each person or situation they encounter.

Everything DiSC on Catalyst makes the hard work of lasting behavior change possible—even fun. For organizations, Everything DiSC on Catalyst helps foster an engaged, collaborative, and adaptive culture that drives results regardless of your workforce’s location.

As for my long-standing client, what was once a differentiator is becoming increasingly common amongst their competition. They still maintain a highly functioning hybrid work environment and continue to look for new ideas that can keep them above the fray and attractive to the best talent out there, including new technology, exploring the use of AI, and building new strategic partnerships.

So, what’s next for you? Let’s discuss how I can help you build a culture that attracts and keeps top talent in a hybrid world.


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